Contact us
Welcome to the sprinklem handbag store! If you have any questions, suggestions, or cooperation - related intentions, you can contact us through the following methods.
Contact Information
- Email: [email protected] (We usually reply within 24 hours. There may be slight delays on weekends and holidays.)
- Online Customer Service: Click on the chat icon in the lower - right corner of the page to communicate with our customer service representatives in real - time. (Service hours: 9:00 - 18:00, Monday - Friday, excluding holidays)
Frequently Asked Questions
Q: How can I track my order?
A: After placing an order, you will receive a confirmation email containing a tracking link. Click on it to view the order status and logistics information.
A: After placing an order, you will receive a confirmation email containing a tracking link. Click on it to view the order status and logistics information.
Q: What payment methods do you accept?
A: We accept various payment methods such as Visa, MasterCard, American Express, and PayPal.
A: We accept various payment methods such as Visa, MasterCard, American Express, and PayPal.
Q: If I'm not satisfied with the received handbag, how can I return or exchange it?
A: Send an email to [email protected], providing your order number and the reason for the return or exchange. Our customer service will provide you with instructions.
A: Send an email to [email protected], providing your order number and the reason for the return or exchange. Our customer service will provide you with instructions.